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BBB Accredited Business since 01/31/2006

ParetoLogic Inc.

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Phone: (250) 370-9229Fax: (250) 370-9266View Additional Phone Numbers1827 Fort Street, VictoriaBC V8R 1J6 Send email to ParetoLogic Inc.View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 01/31/2006

BBB has determined that ParetoLogic Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised ParetoLogic Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 149 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

149 complaints closed with BBB in last 3 years | 41 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues41
Billing / Collection Issues18
Delivery Issues9
Guarantee / Warranty Issues3
Problems with Product / Service78
Total Closed Complaints 149

Additional Information

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BBB file opened: 07/20/2005Business started: 03/01/2004
Type of Entity

Corporation

Incorporated: March 2004, BC

Business Management

This company is the parent company of SparkTrust Systems.

Contact Information
Principal: Jessica Jefferson (Operations Manager) Barry Dodd (General Manager) Alanna Gammage Davina Sing (Customer Support Office Adminstrator)
Business Category

Computers Software & Services

Products & Services

Paretologic is an international software development company headquartered in Victoria, British Columbia. The company specializes in providing advanced security applications for enterprise, business, and personal computer users. These include custom software solutions for business & government.

ParetoLogic offers a free version of all of its products to allow potential customers the ability to evaluate whether a program is right for them. The features included in the free version of a given program vary from product to product, but can be used without any obligation. In general, some of the product's features are made available for unlimited free use, while others are available only to subscribers.

ParetoLogic also offers a Continuous Protection Plan to its subscribers to ensure that they do not experience a lapse in service as the result of their subscription expiring. For customers who would prefer to manage their own service we offer an opt-out at the time of purchase, and they can cancel at any point during their subscription by calling 1-877-420-7340 or submitting an email via our Contact page: http://www.paretologic.com/eGain/en/contact.php. Continuous Protection customers receive a reminder 1 month prior to their service being renewed and another at 7 days to provide them with the opportunity to cancel should their needs have changed. ParetoLogic offers a 30 day money-back guarantee on all orders.

Alternate Business Names
SpeedyPC
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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.