BBB Accredited Business since 01/31/2006
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A BBB Accredited Business since 01/31/2006
BBB has determined that ParetoLogic Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised ParetoLogic Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 149 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||41|
|Billing / Collection Issues||18|
|Guarantee / Warranty Issues||3|
|Problems with Product / Service||78|
|Total Closed Complaints||149|
Type of Entity
Incorporated: March 2004, BC
This company is the parent company of SparkTrust Systems.
Contact InformationPrincipal: Jessica Jefferson (Operations Manager) Barry Dodd (General Manager) Alanna Gammage Davina Sing (Customer Support Office Adminstrator)
Computers Software & Services
Products & Services
Paretologic is an international software development company headquartered in Victoria, British Columbia. The company specializes in providing advanced security applications for enterprise, business, and personal computer users. These include custom software solutions for business & government.
ParetoLogic offers a free version of all of its products to allow potential customers the ability to evaluate whether a program is right for them. The features included in the free version of a given program vary from product to product, but can be used without any obligation. In general, some of the product's features are made available for unlimited free use, while others are available only to subscribers.
ParetoLogic also offers a Continuous Protection Plan to its subscribers to ensure that they do not experience a lapse in service as the result of their subscription expiring. For customers who would prefer to manage their own service we offer an opt-out at the time of purchase, and they can cancel at any point during their subscription by calling 1-877-420-7340 or submitting an email via our Contact page: http://www.paretologic.com/eGain/en/contact.php. Continuous Protection customers receive a reminder 1 month prior to their service being renewed and another at 7 days to provide them with the opportunity to cancel should their needs have changed. ParetoLogic offers a 30 day money-back guarantee on all orders.
Alternate Business NamesSpeedyPC
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