BBB Business Review
BBB Accredited Business since 06/01/1991
Galaxy Motors 1990 Ltd.
Find a LocationPhone: (250) 478-7603Fax: (250) 478-7288View Additional Phone Numbers1772 Island Highway, Victoria, BC V9B 1H2 Send email to Galaxy Motors 1990 Ltd.www.galaxymotors.net
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BBB Accreditation
A BBB Accredited Business since 06/01/1991
BBB has determined that Galaxy Motors 1990 Ltd. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Galaxy Motors 1990 Ltd.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 5 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 1 |
| Guarantee / Warranty Issues | 1 |
| Problems with Product / Service | 3 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Total Closed Complaints | 5 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Complaint Breakdown by Resolution
| 04/25/2013 | Problems with Product / Service |
| 03/15/2013 | Guarantee / Warranty Issues |
| 09/09/2011 | Advertising / Sales Issues |
| 08/19/2011 | Problems with Product / Service |
| 05/01/2012 | Problems with Product / Service |
Industry Comparison| Chart
Auto Dealers-Used Cars
Additional Information
topType of Entity
Sole Proprietor
Contact Information
Principal: Phil Dagger (Owner)Business Category
Auto Dealers-Used Cars
Products & Services
Galaxy Motors is an automotive dealership that sells used cars, trucks, SUVs, vans and 4X4s. They provide financing for customers with poor or limited credit.
Industry Tips
Buying a Used CarDont Get Soaked Buying a Flood-damaged Vehicle
Purchasing a Car Online
Know the Facts About Used Car Fraud Before You Buy
VIN Cloning Swindles Luxury Car Buyers
Map & Directions
Map & Directions
Address for Galaxy Motors 1990 Ltd.
1772 Island Highway
Victoria, BC V9B 1H2
LocationsX
3 Locations
-
7329 Trans Canada Highway
Duncan, BC V9L 6B1(250) 597-0424Directions
-
4777 Island Highway N.
Nanaimo, BC V9T 0C4(250) 729-7991Directions
-
1772 Island Highway
Victoria, BC V9B 1H2(250) 391-5738Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Vancouver Island. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Galaxy Motors 1990 Ltd. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
Additional Phone Numbers
- (250) 391-5738 - Colwood
Additional Fax Numbers
- (250) 478-7789 - Island Hwy location fax
- (250) 381-1145 - 2555 Government Street lo
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Auto Dealers-Used Cars
Buying a Used CarDont Get Soaked Buying a Flood-damaged Vehicle
Purchasing a Car Online
Know the Facts About Used Car Fraud Before You Buy
VIN Cloning Swindles Luxury Car Buyers
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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