BBB Accredited Business since 04/01/1974
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A BBB Accredited Business since 04/01/1974
BBB has determined that Jim Pattison Metro Lexus Toyota meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Jim Pattison Metro Lexus Toyota's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 10 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||3|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||6|
|Billing / Collection Issues||0|
|Total Closed Complaints||10|
Licensing, Bonding or Registration
This Company is in an industry that may require professional licensing or registration. The Better Business Bureau encourages you to check with the appropriate agency to be certain that any requirements are currently being met.
This company's Motor Vehicle license is 30477.
Contact InformationPrincipal: Dennis Andrews (General Manager)Customer Contact: Marc Goodman (Manager - Volvo) Joe Webber (Manager - Nanaimo)
Auto Dealers-New Cars, Auto Dealers-Used Cars
Alternate Business NamesJim Pattison Cars Unlimited, Jim Pattison Hyundai Nanaimo, Jim Pattison Industries Limited, Jim Pattison Volvo of Victoria
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