Ordering flowers can be fun (for those who like to look at flowers) or just a chore (for those who feel obligated to send them, but don’t like the task).
Complaints nationally are up 22% from 2008 to 2009. Locally they are up even more! Complainants mainly have two gripes, that the flowers weren’t what they ordered (picture online wasn’t what was received) or that customer service was lacking.
There are a lot more options now than before the Internet. Consumers can go to a local florist, shop online at a local florist, send flowers around the world and even send flowers that aren’t in water until the customer takes them out of the box and puts them in a vase (which may be provided in the box).
Buying in person and hand delivering is the cheapest option. That eliminates the shipping/delivery charge and you can choose what flowers you want right there in the store – knowing that they have all the flowers you choose in stock. And, if you order a bouquet, you can accept or reject the arrangement right on the spot.
With many of my family members being out of the state, I buy flowers online most of the time. This can be tricky for those who haven’t found a florist that they are familiar with and trust. Here are some tips for you as you make those decisions for Mother’s Day and other flower-worthy holidays.
Flowers can be a great pick-me-up for anyone, but only if they receive something that is fresh and of beautiful quality. Be sure to check out the company first – so your recipient is thrilled!