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Better Business Bureau ®
Start With Trust®
Utah
BBB Target of SPAM Complaint Email to Businesses
April 20, 2010

Another Spam email using the Better Business Bureau is appearing this morning.  Look for the clues that it’s spam:

 

 

  1. Typos – “The consumer indicated he/she DID NOT received any response from the business.).”
  2. New made-up title for the BBB – “Better Business Bureau of Consumer Protection Consumer Response Center.”  We are only the BBB!  Consumer Protection is part of the State of Utah.  We’re not sure what the Consumer Response Center is.
  3. The BBB is a non-profit, not a government agency – so we don’t have anything to do with the “Paperwork Reduction Act.”

 

Forward any emails you get like this to phishing@cbbb.bbb.org.  If you are not sure about the validity of an email you receive, call your BBB at 801-892-6009. Thank you!

 

 

Example of SPAM email:

 

From: Better Business Bureau [mailto:seatac@bbb.org]
Sent: Monday, April 12, 2010 10:43 AM
To: [Contact Name Here]
Subject: BBB Complaint Case #844383171 (Ref #93-3469167-57423037-6-169)

BBB CASE #866101237

Complaint filed by:

Jason Harlow

Complaint filed against:

Business Name:

[Company Name Here]

Contact:

[Contact Name Here]

BBB Member:

YES

Complaint status:

Open

Category:

Contract Issues

Case opened date:

04/09/2010

Case closed date:

Pending

 

 


On April 9th 2010, the consumer provided the following information: (The consumer indicated he/she DID NOT received any response from the business.)


The form you used to register this complaint is designed to improve public access to the Better Business Bureau of Consumer Protection Consumer Response Center, and is voluntary. Through this form, consumers may electronically register a complaint with the BBB.Under the Paperwork Reduction Act, as amended, an agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid OMB control number. That number is 235-677.



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