BBB Business Review

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This business is not BBB accredited.

American Family Publishing

Phone: (801) 944-9584 Fax: (801) 944-3407 View Additional Phone Numbers 2425 Cinnabar Ln, Salt Lake City, UT 84121


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for American Family Publishing include:

  • BBB concerns with the industry in which this business operates

Factors that raised the rating for American Family Publishing include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on American Family Publishing
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 21, 1994 Business started: 05/13/1994 Business started locally: 05/13/1994 Business incorporated 10/25/1996 in UT
Type of Entity

Corporation

Business Management
Ms. Terry L. Rupp, President Mr. Richard Minen, Company Contact
Contact Information
Principal: Ms. Terry L. Rupp, President
Business Category

Work-At-Home Companies

Alternate Business Names
American Family Publishing Enterprises Stepping Stone Productions Inc
Products & Services

This company markets a work at home directory through classified ads placed throughout the country. The advertising indicates that by calling the telephone number in the ad, consumers receive a free information package. The free package consists of a two page brochure, an order card and a return envelope. The cost of the work at home directory is $49.95, plus $4.00 for shipping and handling. Contained in the directory are company listings for home assembly work. Consumers should understand that American Family Publishing is not hiring home workers but providing a directory of company listings and does not guarantee earnings represented in the advertising. In addition, home assembly jobs generally require money up front to start.

Industry Tips
Work At Home Offers
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
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