BBB Accredited Business since 03/31/2000
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A BBB Accredited Business since 03/31/2000
BBB has determined that VacationRoost Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised VacationRoost Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 4 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Problems with Product / Service||3|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on VacationRoost Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Incorporated: October 2001, UT
Contact InformationPrincipal: Mr. Michael Thorwegen (Director of Sales) Julian Castelli (CEO)Mr. Jeremy Griggs (Controller) Sunny Hunt (Dir Mktg & Cust Exp)Mr. Thomas Raudorf (Senior Operations Manager)Ms. Jill Thorwegen (Customer Service Mgr)Mr. George Trevino (CFO)Mr. Patrick Young (Company Contact)
Travel Agencies & Bureaus, Resorts, Computers - Sys Designers & Consult
Products & Services
Airfare, lodging, rental cars, ground transportation, ancillary services.
Alternate Business NamesOverstock.com Travel, Mountain Reservations
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