BBB Business Review

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This business is not BBB accredited.

Harmony Institute, Inc.

Phone: (801) 466-1222 Fax: (801) 466-1711 351 Lawndale Dr, Salt Lake City, UT 84115

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Harmony Institute, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Harmony Institute, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 18, 1997 Business started: 02/01/1997 Business started locally: 02/01/1997 Business incorporated 11/20/2004 in UT
Type of Entity


Business Management
Ms. Megan Looney, Director
Contact Information
Principal: Ms. Megan Looney, Director
Business Category

Training Programs

Alternate Business Names
The Great Life Foundation
Additional Information

This company offers training that is commonly referred to as Large Group Awareness Training programs or LGAT. Training of this type often involves dozens or hundreds of participants in intense instruction aimed at discovering what is hindering participants from achieving their full potential in life.

Programs of this type have gone under the names, EST, Insight Seminars, Phoenix 2000, Mind Dynamics, Landmark Forum, Lifespring, The Forum, Momentus, Impact Training, Discovery Training and Harmony.

While promoters of these programs provide testimonial evidence of their program successes, few if any of these programs have attempted to test their processes in order to substantiate claims that might establish a degree of effectiveness to their methods. Few if any have established criteria for what counts as a success, and few if any keep records or report "failures" or those who feel they didn't receive promised results, or perhaps were harmed by the program.

Those attending the seminars or training have reported that part of the process is a "tearing down" of the individual which includes being subjected to verbal abuse, insults, ridicule or humiliation. The BBB has been presented with complaints from participants indicating that they experienced psychological disturbances or episodes as a side-effect of the training. Studies done by mental health professionals have also identified this possible side effect of the training.

Because these seminars are presented as education, trainers and presenters are not required to be licensed as mental health professionals in many states, inluding Utah. However the focus of the training is clearly behavioral, psychological and personal relationships.

We advise consumers to obtain references from skilled, trained mental health professionals regarding the benefits, efficacy, and possible side effects of such training prior to making their own decision to purchase the training, or participate.

Industry Tips
Coaching - Training Programs

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
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