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BBB Business Review

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Description

KG Motorcycle Tires is an online retailer selling powersport products like Motorcycle Tires, ATV Tires and UTV Wheels. We feature Batteries, Lift Kits, Wheel Spacers, Roofs, Windshields, Snow Plow Kits and More!


BBB Accreditation

A BBB Accredited Business since

BBB has determined that KG Motorcycle Tires & Accessories meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for KG Motorcycle Tires & Accessories include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on KG Motorcycle Tires & Accessories
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 14, 2010 Business started: 04/01/2003 Business started locally: 04/01/2003
Type of Entity

Sole Proprietorship

Business Management
Ms. Caroline Brown, Office Manager Mr. Gary Brown, Owner
Contact Information
Principal: Ms. Caroline Brown, Office Manager
Business Category

Tire Dealers

Refund and Exchange Policy
KG will pay return shipping fees for defective items and merchandise damaged in shipping only, for Defective Items within 15 days of ship date, Damaged in shipping claims on day product is received from shipping company, damage must be reported to us. All non-damaged/non-defective returns are subject up to a 20% restocking fee. There is no mileage warranty on motorcycle or ATV tires. Customer is responsible for shipping fees on Defect Claims for merchandise older then 30 days. You may want to insure your returns, we cannot be held responsible for shipping errors, lost or misdirected packages. Once you have your return authorization number, please send your package to the warehouse we have requested.
Products & Services

We carry a large selection of ATV UTV SxS Products, Motorcycle Tires, ATV Tires, UTV Wheels, Batteries, Lift Kits, Wheel Spacers, Roofs, Windshields, Doors, Snow Plow Kits, Winches, UTV Tires, Suspension Kits, Brakes.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.