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          Caliber Smart has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileCaliber Smart

            Cable TV
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:
            Michael Hammond is also listed as a principal for BioGuard Pest Control. A separate report is available here: click here .
            See all additional business information

            Contact Information

            1261 S 820 E Ste 300

            American Fork, UT 84003-3875

            Visit Website
            (877) 768-3447

            Business hours

            9:00 AM - 5:00 PM
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            Closed
            Closed

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            20 complaints closed in last 3 years

            13 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/30/2016

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            We are primarily a DishNetwork retailer

            Products & Services

            Dish

            Business Details

            Headquarters
            1261 S 820 E Ste 300, American Fork, UT 84003-3875
            BBB File Opened:
            8/16/2005
            Years in Business:
            19
            Business Started:
            9/17/2004
            Business Started Locally:
            9/17/2004
            Accredited Since:
            6/30/2016
            Alternate Business Name
            • Dish One
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Michael Hammond, CEO
            Contact Information

            Principal

            • Mr. Michael Hammond, CEO
            Additional Contact Information

            Fax Numbers

            • (801) 705-5354
              Primary Fax
            • (801) 705-9932
              Other Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            20 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/19/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            On 9-25-23 we had a sales rep knock on our door advocating us to switch our satellite service from Direct TV to Dish. As part of the promotion to switch, we were promised a 500.00 prepaid credit card which we would receive in 6-8 weeks. We agreed to switch our service. We still haven’t received the card - even after multiple calls to dish. This morning I heard for the 1st time from dish customer service that the card was to come from Caliber Smart not Dish. After several calls to the number I was given for Caliber Smart by Dish there is no answer other than automated prompts that eventually go to music with no answer. The sales rep that came to our home hand wrote a note with his personal cell number verifying this fact. Of course there is no answer when I call.
            Read More
            Read 19 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Paul T

            03/29/2023

            I have been trying for 2 week to Discontinue my service with dish Network. I have logged over 30 hours on hold waiting for an agent. Once I finally get to speak to one, I'm told I can't help you with that and placed back on hold for several hours. If another agent answers the call I'm told our system is down and can't help. even with Dish networks sever being down the managed to take funds from my checking account for another months service. I feel as if I'm being scammed. I can go on Dish Network's website and add channels text with an agent, but nowhere can I cancel my subscription. After spending countless hours and passed around from person to person I still haven't been able to cancel my service. I would recommed not using Dish Network for your Satellite Service provider

            Local BBB

            BBB Mountain West

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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