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Find a Location

Brigham Young University has 1 locations, listed below.

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    Business ProfileforBrigham Young University

    College and University

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company offers Higher Education

    Business Details

    Location of This Business
    Office of the General Counsel, A-357 ASB, Provo, UT 84602-1001
    BBB File Opened:
    6/25/2001
    Years in Business:
    149
    Business Started:
    1/1/1875
    Business Started Locally:
    1/1/1875
    Business Incorporated:
    5/17/1949
    Type of Entity:
    Corporation
    Alternate Business Name
    • BYU
    Business Management
    • Mr. Kevin J Worthen, President
    Contact Information

    Principal

    • Mr. Kevin J Worthen, President

    Customer Contact

    • Mr. Kevin J Worthen, President
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/21/2024

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    I signed up for a few BYU OHS courses, one of which being the ENGL-051-T002-SC course. Part way through the course after seeing many errors in the text and assignments and reporting these to the staff, I discovered that the entire OHS program was running out of staff and as such was not able to correct the course material, nor provide the regular support and check-ins promised prior to signing up. Many errors also showed up on the final exam. These errors in addition to the lack of the promised support, I failed the exam 3 times. This was even after studying all the material again after each retake. I not only have records of some of the issues throughout the course but I also have my grades from the last 7 years of school. I maintained a 4.0 (A) average in every year previous to this program. Most of their other courses that had the proper support, I also got A's in. So the failing grade in this course is the outlier here. All previous English courses were >90% this one was <60%

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Susannah M

    1 star

    02/21/2024

    Online high school courses - I paid $200 for an online course for my daughter. I have a receipt, but there is no way for her to access the course. After logging in, we found that their website is a complete mess. **************** and Contact us don't work because they forgot to renew their web CERT for their captcha!In ****, no real online education site could possibly be this bad. And my student's high school actually recommended this site. IS BYU.edu A SCAM?Now I need to get a refund. Full refund if cancelle within 60 days. BUT THE WEBSITE AND THE ***** RECEIPT DO NOT HAVE ANY WAY OF REQUESTING A REFUND.BYU is an all-round disaster and possibly a scam.

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