This business is not BBB accredited.
Warburton's, Inc.Additional Locations
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This business is not BBB accredited.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Warburton's, Inc. include:
- Failure to respond to 1 complaint(s) filed against business
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
These agencies may include:
DOPL - Professional Licensing
160 E 300 S 4th Fl, Salt Lake City UT 84111
Phone Number: (801) 530-6628
Type of Entity
Business ManagementMr. Greg Warburton, Owner
Roofing Contractors Siding Contractors Sunroom & Solarium Design & Construction Sheet Metal Equipment & Supplies Awnings & Canopies Gutters & Downspouts
Alternate Business NamesWarburton's
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Additional Phone Numbers
- (877) 603-1101(Phone)
Additional Email Addresses
- - eQuote
- - Communication/Mass Email
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: The patio cover I purchased has leaked causing severe ice build up on my patio during the cold weather. They have never fixed it after many calls. I purchased a patio cover three years ago from Warburton's they were the only choice our HOA gave us. After the first year I had leaking problems and called. **** suggested that I replace it with the larger one in the spring. I did want more of my patio covered and asked for a contract to be sent to me. What was sent was in no way a legal contract so I didn't sign or send money. They did not fix my leaks. Spring came and there wasn't a problem because there was no ice. In late September there was a cold snap and storm that showed that the cover was leaking again. I contacted our HOA person and then Warburton's. I talked to ***** he said he would take care of it. Several weeks passed and I again contacted our HOA letting *** know that it had not been taken care of and that I had not heard from them. She told me that I need to keep bugging them until it gets done. I work and don't have daytime to bug them. I shouldn't have to either. They assured me when I wanted a larger cover that it had a lifetime warranty and so did the one I have now. Problem is that they don't honor that warranty. I want to know who will be responsible for paying hospital bills when someone falls on my ice filled patio because of the leaks. I sent my dog out ahead of me last winter at night and she slipped and fell on her tummy on the ice. I was sad but grateful because I would have stepped out and slipped on the ice.
Desired Settlement: I want it fixed free of leaks. I was told that they have discontinued this model, even so they should fix mine so it won't leak. If that is not possible then they should replace it with something that will work and no longer leak.