This business is not BBB accredited.
Phone: (801) 468-1776 View Additional Phone Numbers PO Box 1091, Draper, UT 84020 ! Freedom Roofing Company is Believed to Be Out of Business !
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because BBB has information indicating it is out of business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
DOPL - Professional Licensing
160 E 300 S 4th Fl, Salt Lake City UT 84111
Phone Number: (801) 530-6628
Type of Entity
Business ManagementMr. John L. Evans, President Ms. Cori Valdez, Office Manager
Roofing Contractors Gutters & Downspouts Home Improvements
THIS LOCATION IS NOT BBB ACCREDITED
PO Box 1091
Draper, UT 84020
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Additional Phone Numbers
- (435) 776-7517 - Disconnected(Phone)
According to information in BBB files, it appears that this business is no longer in business.
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Problems with Product/Service
Read Complaint Details
Complaint: I signed contract 8/17/15 for Freedom Roofing to do my roof for 7732. When I signed contract 1/2 was paid or $3866 by me. They started the following Monday on the 24th. The workers showed up one day and then not the next and then the following day. We then didn't see them again. When they didn't show up Thursday we figured it was because it was suppose to sprinkle, but then we didn't see them Friday. They disconnected my dish from the roof and just left it hanging off the roof to where my TV didn't work and it could have detached more and hurt one of my children. I immediately called them and left a message, then emailed the owner John E****. He waited til Monday at 11:20am to email me and tell me the job wasn't going as planned. In the following emails that came from me questioning him and calling him out on disconnecting his phone number on that Monday- he finally told me that the roof installers quit and that he was closing up shop, but would find someone to finish my job. He then promised to call me the next day with an update. I never heard from him. I then emailed and after a couple days he said he was still working on it. I ended up finding another roofer and emailed him. He said he would refund me $2800 of $3866 amount and that I would have to pay for roof supplies just under $3200. I already have to pay for a roofer to come finish his job. His workers quit on him and he is closing down business. He has cost me not only time and grief, but he is paying himself before paying for the roof supplies. The contract for roof supplies is between him and that company- not me.
Desired Settlement: He either refunds all of my money or at very least pays for the roof supplies, not me