Business ProfileforVision Real Estate

My experience with Vision Real Estate was immensely frustrating and disappointing. From the start, unreturned emails and calls met with only superficial responses pushed me through a convoluted appointment system. Despite concerns of a scam, I reluctantly scheduled a tour, but the earliest available slot was over a week away.On the day of what was supposed to be a guided tour, I was merely sent a code to tour a fully occupied home alonean unsettling and inappropriate arrangement.My issues escalated when, after showing immediate interest and being assured no other applications were pending, I was forced to wait three hours just to receive the application, which I submitted promptly. Communication then ceased. Believing the house was available, we canceled other potential rentals. My follow-up requests for updates were completely ignored, even through their automated system.The final blow came when I was informed that the property was no longer available because someone else had submitted an application nine days before oursa fact never disclosed initially. They falsely claimed my application was incomplete, which I disproved using evidence from their own system. This accusation was also unfairly made against my co-applicant.The lack of professionalism from Vision Real Estate was shocking. Promised callbacks and updates never came, and the scant information was vague and contradictory. Attempts to contact the owner were ignored, indicating that the company's culture of ghosting comes from the top.I was left feeling manipulated and deceived. Vision Real Estate's mishandling of my application showed a serious lack of integrity and transparency. I strongly advise against using their services, as this ordeal highlighted their complete disregard for ethical conduct in real estate, making them utterly untrustworthy and unworthy of any business.

****, thank you for your feedback about the self-showing option and our application process. Please accept our apologies for the misunderstanding regarding the order your application was in. In order to ensure we comply with all Fair Housing laws, we process applications in the order they are received and sign with the first qualified applicant. Sometimes we may miss an application and have to go back to it. We apologize for the confusion and frustration you felt. We have refunded you and your co-applicant's application fees and are confident you will be able to find another property that meets your needs.