Customer ReviewsforTreo Community Management, Inc.

I am a 57 year old resident of a Treo managed community. I have enjoyed living here. It's quiet and safe, I love my neighbors. The lawns and shrubbery are well maintained and in the winter, the snow is plowed so that I can get my old SUV in and out of the community. The trees are sprayed and trimmed every year. The president of our board is a wonderful man, a veteran, who volunteers his time to manage the dog waste sites and to actually pick up after people who don't pick up after their dogs. It's not perfect for everyone, but it's been a great fit for me. However, on 8/19, I stepped on the rebar window well grate to pick up a dog toy that fell there when I threw it back towards my porch. The grate collapsed under me, I fell seven feet resulting in a spinal fracture that required surgery the next day to fuse five vertebra. I spent my first night back home after about a month of recovery and I saw the rusted window well grate, still there.I haven't spoken to anyone at Treo about my accident. I don't really know what to say. The president of the board was in fact just across the street when this happened. He was the first on the scene to ask if I needed 911, and yelled at one of the neighbors to call when I said yes. I don't know if an incident report was filed. The window well grate remains unsecured, the parts preventing falls long ago rusted. The neighbor who called the police showed another neighbor the fall prevention gizmos attached to his window well and grate that would have prevented my fall. They have lived in this community since it was built. Since **** is responsible for maintenance of all external aspects of our community, and they do a good job with the rest of the things, why not the window well grates? It's a legal matter now. I guess I just wanted to share my experience with the community so that other community members don't have a similar one, or worse.

I am a homeowner of apartment. **** accounting clearly trying to overcharge you, When you call them to solve the problem they stand on offense instead of solving it. this apartment is a home for a lots of low income hardworking people. it feels like they rauise the price for HOA to push people to the streets, besides charging you over $500 for the **** they do bad accoung. I would like their book audited,

Tuya, Treo management does not set your *** fees. The board of directors that are homeowners set the *** fee. Poorly reviewing Treo for dues amounts is unbelievable. For your information, your $306.12 monthly dues go towards water, sewer, trash, management, flood, liability, building coverage and earthquake insurance, snow removal, landscape maintenance and security services. Secondly, your utilities of $90.02 per month is for your usage of electricity and gas. Lastly, your $126.31 monthly loan repayment is for the repayment of the 1 million dollar loan the *** got prior to us managing the association. That loan amount is for the capital replacements on the buildings, clubhouse, sewer and water mains, etc which is critically important.

How the heck this company and owners can live with themselves is beyond comprehension. They've raised my rent $500 this year. "Current market". The buildings are poorly maintained, the landscaping is dying, and it's so dirty compared to 3 years ago. No one will talk to me except the "property manager" who refused to give contact info. I can't afford an increase this severe. It's absolutely horrifying to think of coming up with an extra $500 every month. Really really disappointed in this company and owners.

*****, I am sorry you are experiencing frustration. Albeit, as I advised to your ****** review, We are not the company that handles any rentals. TREO Rentals handles that and is an entirely separate organization. We kindly urge you to remove this review and contact ************************************ for all rental assistance and concerns. Thank you!