BBB Business Review

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This business is not BBB accredited.

Feature Films For Families, Inc.

Additional Locations

Phone: (801) 284-7242 Fax: (801) 284-7313 View Additional Phone Numbers 5286 S Commerce Dr Ste A136, Murray, UT 84107 View Additional Email Addresses

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Feature Films For Families, Inc. include:

  • 72 complaint(s) filed against business
  • Failure to respond to 5 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved

Factors that raised the rating for Feature Films For Families, Inc. include:

  • Length of time business has been operating

Customer Complaints Summary Read complaint details

72 complaints closed with BBB in last 3 years | 27 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 44
Billing/Collection Issues 7
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 21
Total Closed Complaints 72

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Feature Films For Families, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

BBB file opened: January 29, 1990 Business started: 07/29/1988 Business started locally: 07/29/1988 Business incorporated 07/29/1988 in UT
Type of Entity


Business Management
Mr. Forrest S. Baker III, CEO Mr. Fred Healey, Treasurer Ms. Penny Humphrey, CS Rep Mr. Chris I., General Counsel
Contact Information
Principal: Mr. Forrest S. Baker III, CEO
Customer Contact: Mr. Chris I., General Counsel
Business Category

Product Sales - General

Alternate Business Names
My Family Explorer Visiplex Family Entertainment
Business Management

Forrest S. Baker III is also listed as a principal of Corporations for Character. A separate report is available here: click here .

Customer Review Rating plus BBB Rating Summary

Feature Films For Families, Inc. has received 1.66 out of 5 stars based on 2 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
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