BBB Business Review
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BBB Accredited Business since 01/03/2005
Pharmics, Inc / Moosineer Outdoor Gear
Find a LocationPhone: (801) 966-4138Fax: (801) 966-4177View Additional Phone NumbersPO Box 27554, Salt Lake City, UT 84127-0554 Send email to Pharmics, Inc / Moosineer Outdoor Gearwww.Pharmics.comView Additional Web Addresses
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BBB Accreditation
A BBB Accredited Business since 01/03/2005
BBB has determined that Pharmics, Inc / Moosineer Outdoor Gear meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Pharmics, Inc / Moosineer Outdoor Gear's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topType of Entity
Corporation
Incorporated: January 1970, UT
Contact Information
Principal: Mr. Paul Bagley (General Manager)Business Category
Pharmaceutical Products - Wholesale & Manufacturing, General Merchandise - Retail
Products & Services
Moosineer.com offers camping,climbing, survival equipment and 72 hour disaster kits and supplies. Pharmics.com and PrenatalDirect.com offer gluten free nutritional products such as Iron Supplements and Prenatal and MultiVitamins.
Hours of Operation
Mon: 08:00 AM to 05:00 PMTue: 08:00 AM to 05:00 PMWed: 08:00 AM to 05:00 PMThu: 08:00 AM to 05:00 PMFri: 08:00 AM to 05:00 PMRefund and Exchange Policy
Returns: Product ordered in error will be subject to a 20% restocking charge.
No credit will be given for the return of:
1. Closeout Merchandise.
2. Merchandise from anyone but the original purchaser.
3. Merchandise that has been opened.
4. External defacement and factors beyond our control.
5. Nutritional product may NOT be returned - all sales are final.
Credit will be based on the current selling price or the original purchase price, whichever is lower.
Return Goods Procedure:
All returns must be AUTHORIZED IN ADVANCE by Pharmics, Inc.
1. Authorization must be obtained in writing.
2. All shipments must be sent freight prepaid.
3. The Return Authorization number must be on all cartons.
4. Only those items authorized will be processed for credit.
Errors or Damage in Shipment:
Notification by customer must be made to Pharmics, Inc. within 72 hours of delivery in order to receive credit for any product error, damage, or loss occurring in transit.
Claims for damaged goods will be honored after the original packaging and merchandise have been inspected by the carrier.
Alternate Business Names
Moosineer, Pharmics, Inc., dba Moosineer Outdoor GearIndustry Tips
Home ImprovementsNew Medical Miracles Not so Miraculous
Protect Your Holiday Purchases
TTY Relay Operators Used to Defraud Businesses
LocationsX
1 Locations
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PO Box 27554
Salt Lake City, UT 84127-0554Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Utah. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Pharmics, Inc / Moosineer Outdoor Gear is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Pharmaceutical Products - Wholesale & Manufacturing
Home ImprovementsNew Medical Miracles Not so Miraculous
Protect Your Holiday Purchases
TTY Relay Operators Used to Defraud Businesses
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BBB reports on known significant government actions involving business' marketplace conduct.
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