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BBB Accredited Business since

Coller Industries Incorporated

Phone: (801) 931-5000 Fax: (801) 931-5100 View Additional Phone Numbers 2211 S 300 W, Salt Lake City, UT 84115 View Additional Email Addresses http://www.collerindustries.com View Additional Web Addresses



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Description

One-stop personal identification source: professional name tags, ID badges, name plates, lanyards, ribbons, badge holders.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Coller Industries Incorporated meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Coller Industries Incorporated include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Coller Industries Incorporated
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 09, 2002 Business started: 04/01/1995 Business started locally: 04/01/1995 Business incorporated 06/13/2002 in UT
Type of Entity

Corporation

Business Management
Mr. Gary Coller, President Mrs. Ramona Braunberger, Marketing Mr. Clyde Coller, CFO Ms. Marilyn Coller, Vice President Ms. Aimee Lefebvre, Custom Service Manager
Contact Information
Principal: Mr. Gary Coller, President
Business Category

Personal Services Engravers - Stationery Ribbons

Products & Services

Coller Industries Incorporated offers the following product(s): lanyards, name badge holders, name badges, name plates, name tags, personalized ribbons, reusable name badges, signs

Method(s) of Payment
Coller Industries Inc. / Name Tag, Inc. accepts a variety of payment options. We accept all major card credits: Visa, MasterCard, Discover, and American Express. Coller Industries Inc. / Name Tag, Inc. will also consider accepting PO's from Governmental, Educational and Non-Profit entities and for reorders from previous customers.
We also accept checks. However, we reserve the right to hold the order until the check clears. Orders will not ship until Coller Industries Inc. / Name Tag, Inc. has received your mailed check. You will be asked to fill a 'Contact Information Form' and you will be set up for invoicing on future orders.
Prepayment is required for all first orders. Please pay by credit card unless you are willing to wait until we have received a cleared check payment. We do not start to manufacture or assemble your order until these funds have cleared.
Refund and Exchange Policy

Coller Industries Inc. / Name Tag, Inc. strives to serve its customers by providing quality products at great prices. We back this up with support from outstanding customer service representatives and our satisfaction guarantee. All of our products are guaranteed defect free for one year, excluding accidental damage or improper handling/care.
If your order is incorrect, please contact us within 60 days of the order's ship date and we will work with you on getting the problems/issues corrected. The steps taken to correct the problems/issues will be decided on a case-by-case basis.
If your order is made to the correct specifications and/or is within Coller Industries Inc. / Name Tag, Inc.'s tolerances, but you are not satisfied, we may be able to work with you on a reprint for your order. Any steps taken on a reprint will be decided on a case-by-case basis.

Customers must obtain an RMA number before shipping any product back to Coller Industries Inc. / Name Tag, Inc. For returns where Coller Industries Inc. / Name Tag, Inc. is to pay shipping costs, a UPS Call Tag will be issued. Until the original products are received, refunds will not be processed. In some situations, replacement products will not be shipped until the return is received by Coller Industries Inc. / Name Tag, Inc.
All non-customized (stock) items may be returned, but will be charged a 15% restocking fee unless the item is being exchanged. Customers are responsible for return shipping costs. Custom items (any personalized items or those requiring a signed proof) may not be returned or exchanged.

For a full list of our refund & exchange policy, please visit: http://www.nametag.com/resources/guarantee.php

Service Area
United States of America
Alternate Business Names
Name Tag, Inc.
Products & Services

Laser Engraved Name Tags - Full Color Printed Name Tags - Reusable Name Tags

Laser Engraved Name Plates - Reusable Name Plates

Imprinted Ribbons - Full Color Ribbons

Non-Printed Lanyards - Custom Printed Lanyards

Badge Holders - Name Badge Cases


Additional Locations

  • 2211 S 300 W

    Salt Lake City, UT 84115 (801) 931-5000

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.