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BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.
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BBB Accreditation This business is not a BBB Accredited Business. |
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BBB Rating for ZAGG IncorporatedBased on BBB files, ZAGG Incorporated has a BBB Rating of A- on a scale from A+ to F. Reasons for this rating include:
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Business Contact and Profile for ZAGG Incorporated |
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| Name: | ZAGG Incorporated |
| Phone: | (801) 263-0699 |
| Address: | 3855 South 500 West Ste B |
| Salt Lake City, UT 84115 | |
| Website: | www.zagg.com |
| www.shieldzone.com | |
| Original Business Start Date: | March 2005 |
| Principal: | Mr. Robert Pedersen II, CEO/ Chairman |
| Customer Contact: | Mr. Robert Pedersen II, CEO/ Chairman - (801) 263-0699 or |
| Email Address: | |
| Entity: | Corporation |
| Incorporated: | November 2005, NV |
| Type of Business: | Online Shopping Sites, Electronic Equipment Dealers |
| BBB Accreditation: | ZAGG Incorporated is not a BBB Accredited business. |
| Additional DBA Names: |
ShieldZone Corporation |
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Products and Services of ZAGG IncorporatedThis company manufactures and sells invisible shields for electronic products. |
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Business Management Additional company management personnel include: Mr. Phillip Chipping - VP/ Sales and Marketing |
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Additional Locations and Phone Numbers
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Customer Complaint History for ZAGG IncorporatedWhen considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB processed a total of 27 complaints about ZAGG Incorporated in the last 36 months, our standard reporting period. Of the total of 27 complaints closed in 36 months, 16 were closed in the last year.
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Government Actions BBB has no information regarding government actions at this time. |
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Advertising Review BBB has no information regarding advertising review at this time. |
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BBB Copyright and Reporting Policy As a matter of policy, BBB does not endorse any product, service or business. If you choose to do business with ZAGG Incorporated, please let them know that you contacted BBB for a BBB Reliability Report. ID: 22014848 |
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| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: scale - BBB Rating Scale A+ A A- B+ B B- C+ C C- D+ D D- F |
| BBB Definition: scale - BBB Rating Scale A+ A A- B+ B B- C+ C C- D+ D D- F |
| BBB Definition: resolved - The company resolved the complaint issues. |
| BBB Definition: Billing or Collection Issues - Claim alleging billing errors, unauthorized charges, or questionable collection practices. |
| BBB Definition: Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff. |
| BBB Definition: Delivery Issues - Claims alleging delayed delivery of ordered merchandise. |
| BBB Definition: Guarantee or Warranty Issues - Claims alleging failure to honor the terms regarding guarantees or warranties. |
| BBB Definition: Product Issues - Claim alleging a product does not meet the expectations of the complainant, including defective merchandise. |
| BBB Definition: Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services. |
| BBB Definition: Sales Practice Issues - Claims of alleged sales presentations made in person or by telephone that contain misrepresentations of the product or service, high pressure sales practices, failure to disclose key conditions of the offer, and verbal representations not consistent with written contractual terms or agreements. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Unresolved - The company failed to resolve the complaint issues. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Unresolved - The company failed to resolve the complaint issues. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
