BBB Business Review
This Business is not BBB Accredited
Simplicity Group, LLC
Phone: (801) 623-6974Fax: (801) 853-2971View Additional Phone Numbers2250 W Center Street, Springville, UT 84663-4921 Send email to Simplicity Group, LLChttp://www.simplicitygroup.comView Additional Web Addresses
BBB Accreditation
Simplicity Group, LLC is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Simplicity Group, LLC's rating include:
- 47 complaints filed against business
- Failure to respond to 6 complaints filed against business.
- 3 complaints filed against business that were not resolved.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 10 |
| Billing / Collection Issues | 10 |
| Delivery Issues | 1 |
| Guarantee / Warranty Issues | 1 |
| Problems with Product / Service | 25 |
| Total Closed Complaints | 47 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topType of Entity
Limited Liability Company
Contact Information
Primary Contact: Mr. Adam Wilkinson (CEO)Complaint Contact: Mr Parley Preece (Office Manager)Mr. Matthew Schneck (President / CEO)Mr. Brodie Griffin (Director)Business Category
Online Shopping Sites, Computer Software Services
Products & Services
This company develops internet software solutions for small to medium sized businesses and markets the software and training through the internet.
Alternate Business Names
DigitalDropship, Simplx.com, Simplx, ClubDropshipIndustry Tips
Computer Software PiracyCounterfeit Software Offers Flooding E-mail Inboxes
Does Your Business Play "Software Piracy Roulette?"
LocationsX
1 Locations
2250 W Center Street
Springville, UT 84663-4921(888) 335-6126
(801) 491-4054
(801) 623-6974Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Utah. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Simplicity Group, LLC is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
Additional Web Addresses
- www.simplediscounts.com
- www.mallshare.com
- www.simplerebates.com
- www.irebates.net
- www.simplx.com
Additional Email Addresses
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Online Shopping Sites
Computer Software PiracyCounterfeit Software Offers Flooding E-mail Inboxes
Does Your Business Play "Software Piracy Roulette?"
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.