BBB Business Review

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This Business is not BBB accredited

Sassy Steals

Phone: (435) 915-6120   View Additional Email Addresses http://www.sassysteals.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

We feature new and exciting Boutique Deals and Handmade Deals at a Steal of a price! We also have weekly giveaways on Fridays. info@sassysteals.com


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Sassy Steals include:

  • Advertising issues found by BBB

Factors that raised the rating for Sassy Steals include:

  • Length of time business has been operating
  • Response to 5 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 3
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Sassy Steals
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 30, 2013 Business started: 12/10/2011 Business started locally: 12/10/2011 Business incorporated: 06/25/2009 in UT
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Tori Andersen, Owner Mr. Adam Don Andersen, Member
Contact Information
Principal: Ms. Tori Andersen, Owner
Business Category

Online Retailer

Refund and Exchange Policy
Refunds are based on the product or service provided specifically per the vendors return policy. However if for whatever reason Sassy Steals needs to step in to refund. We reserve the right to do so.
Service Area
The Entire United States
Alternate Business Names
2nd East LLC Second East, LLC
Products & Services

We love handmade and small business and we strive to help promote them through Sassy Steals.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.