This business is not BBB accredited.Additional Locations
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for MonaVie LLC include:
- Failure to respond to 2 complaint(s) filed against business
Factors that raised the rating for MonaVie LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||3|
Additional Complaint Information
Complaints allege that shipments were made after the consumer's autoship program was cancelled or other billing issues. The company has promptly refunded all charges upon learning of the complaints.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Mauricio Bellora, President/CEO Eric Eames, Director of Corporate Communications Mrs. Katy Holt-Larsen, Vice President Mr. Paul Muhlemann, CMO
Multi-Level Selling Companies Health & Diet Products - Retail Health & Diet Food Products - Wholesale & Manufacturing