Business ProfileforTwo Men and a Truck

I used Two Men and a Truck to load all my my household goods into a storage unit in Utah at the end of May. Then I moved to CT to begin a career in another military branch. I needed my things sooner than the military move would occur because I have a family, so I had Two Men and a Truck load a uPack truck and it was delivered to me in CT. A friend let them in and out of the storage facility in Utah for that to happen. They loaded so poorly that my things were in heaps. I had 120-140 well packed boxes and furniture, and I said I'd pay for as many blankets and ratchet straps as needed. It arrived with boxes marked fragile flattened, boxes upside down, several bookshelves flattened, my children's toy box flattened, our expensive family piano had no blankets on it and sustained huge gashes down the side and broke corners, our $900 dresser lost 2 legs and cracked all around the base, my wife's antique desk was destroyed and cannot close, most of my children's room furniture including beds and cribs were seriously damaged, my nightstands were destroyed, my $2000 mattress has a hole in it, my lazyboy has a hole in it. The movers here in CT were shocked and asked to take photos to use for training on what not to do. They offered to give statements saying it was poor loading that causes the disaster. I I reached out to the team in Utah and they said that my friend, who can't legally agree to anything on my behalf, signed a liability waiver so they're covered as it happened in transit and not during loading. But it happened as a result of loading, and that agreement cannot be legitimate. Dented dryer Caved in toy box Hole in lazy boy Hole in mattress Legs off dresser Antique desk critically damaged 4 broken cube organizers Flattened "fragile" box Pile of screws found on truck floor due to many things falling apart Piano scratched Night stand scratched Doll crib broken Various shoe racks and plastic bins broken This list is not exhaustive.