BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Select Portfolio Servicing, Inc. include:
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for Select Portfolio Servicing, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 201 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||118|
|Total Closed Complaints||201|
Additional Complaint Information
Based on BBB files, this company has a pattern of complaints with the BBB concerning problems with consumer payments posting to accounts correctly and other accounting delays or errors. In addition, complaints allege the company is forcing homes into foreclosure when it is not warranted.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
DOPL - Professional Licensing
160 E 300 S 4th Fl, Salt Lake City UT 84111
Phone Number: (801) 530-6628
Type of Entity
Business ManagementMr. Timothy O'Brien, CEO/President Mr. Jeff T. Graham, EVP, CCO Ms. Mendi Leisure, VP Consumer Ombudsman Mr. Jason H. Miller, General Counsel, Secretary
Mortgage Brokers Banks Investment Advisory Service Consumer Finance & Loan Companies