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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Primary Residential Mortgage, Inc include:
- Failure to respond to 1 complaint(s) filed against business
Factors that raised the rating for Primary Residential Mortgage, Inc include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||8|
|Total Closed Complaints||9|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMs. Jennifer Routh, Director of Business Relations Mr. Steven Chapman, Secretary/Treasurer Ms. Natalie Drake, Company Contact Mr. John Frank, Vice President Ms. Ruth Green, Sr. Vice President Mr. Don Worthington, Business Contact Mr. David Zitting, President Mr. Jeffery Zitting, Vice President
Mortgage Brokers Mortgage Brokers
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview