BBB Accredited Business since 02/02/2012
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A BBB Accredited Business since 02/02/2012
BBB has determined that iFreedom Direct Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised iFreedom Direct Corporation's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 17 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||4|
|Problems with Product / Service||13|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||17|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Nationwide Mortgage Licensing System and Registry (NMLS)
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Type of Entity
Incorporated: December 1995, UT
Contact InformationPrincipal: Mr. Robert M. Taylor (General Counsel/VP)Mr. Kevin Gates (President & CEO)Mr. Terry Turville (CFO)
Mortgage And Escrow Companies, Loan Modification, Loans
Products & Services
iFreedom Direct Corporation ("iFreedom") is engaged in the business of originating and closing government mortgage loans. iFreedom is a direct lender, and does not work through brokers. iFreedom originates mortgage loans in almost all states. iFreedom limits its business to VA and FHA first mortgage loans. It owns the registered trademarks for iFreedom Direct® and Freedom Direct®.
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