BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Tricked Out Accessories

Additional Locations

Phone: (801) 627-8172 View Additional Phone Numbers 263 Sugar St Ste A, Layton, UT 84041 View Additional Email Addresses http://www.trickedoutonline.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

On 5/24/2016 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to its failure to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

  • 6A. Promptly respond to all complaints forwarded by BBB by:
    1. Resolving the complaint directly with the complainant and notifying BBB, or
    2. Providing BBB with a response that BBB determines:
      • is professional,
      • addresses all of the issues raised by the complainant,
      • includes appropriate evidence and documents supporting the business' position, and
      • explains why any relief sought by the complainant cannot or should not be granted.

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Tricked Out Accessories include:

  • Failure to respond to 2 complaint(s) filed against business

Factors that raised the rating for Tricked Out Accessories include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

14 complaints closed with BBB in last 3 years | 8 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 3
Problems with Product/Service 10
Total Closed Complaints 14

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Tricked Out Accessories
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: June 08, 2005 Business started: 06/01/2003 in UT Business started locally: 06/01/2003 Business incorporated 04/24/2003 in UT
Type of Entity

Corporation

Business Management
Mr. Kyle Ayrton, General Manager Mr. Jimmy Gilland Jr, President
Contact Information
Principal: Mr. Kyle Ayrton, General Manager
Business Category

Mobile Telephone Equipment & Supplies Mobile Telephone Service Electronic Equipment & Suppliers - Service & Repair

Products & Services

Tricked Out Accessories sells the following brand(s): Hypercel, iRagz, LifeProof, Otterbox, Prodigee, Red Zombie, Skullcandy, Speck, Spigen, UAG, zNitro

Tricked Out Accessories offers the following product(s): bluetooth selection, Cell phone accessories, cell phone repair, headphone/wireless solutions , phone power options, screen protection

Method(s) of Payment
Discover, Visa, Mastercard, All Major Credit Cards, Debit, Amex, Company Card, Diners Club
Products & Services

This company offers cell phone accessories including: protective faceplate shields, Clear Protector screen armor, car chargers, Bluetooth and Skullcandy products.


Customer Review Rating plus BBB Rating Summary

Tricked Out Accessories has received 2.56 out of 5 stars based on 2 Customer Reviews and a BBB Rating of B-.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Who else is here? ×