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          Find a Location

          Advance Medical Services, Inc. has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Advance Medical Services, Inc.

              1268 S 1380 W Orem, UT 84058-4911

            • Advance Medical Services, Inc.

              154 S Main St Blanding, UT 84511-3733

            • Advance Medical Services, Inc.

              2019 E Riverside Dr Ste A100 St George, UT 84790-8147

            • Advance Medical Services, Inc.

              870 W 300 N # 100 Kaysville, UT 84037-4135

            Business ProfileAdvance Medical Services, Inc.

            Medical Equipment
            Multi Location Business

            Contact Information

            1268 S 1380 W

            Orem, UT 84058-4911

            Visit Website
            (801) 373-1010

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 56

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Advance Medical Services, Inc. has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Advance Medical Services, Inc.

                1268 S 1380 W Orem, UT 84058-4911

              • Advance Medical Services, Inc.

                154 S Main St Blanding, UT 84511-3733

              • Advance Medical Services, Inc.

                2019 E Riverside Dr Ste A100 St George, UT 84790-8147

              • Advance Medical Services, Inc.

                870 W 300 N # 100 Kaysville, UT 84037-4135

              Location of This Business
              1268 S 1380 W, Orem, UT 84058-4911
              BBB File Opened:
              10/11/2006
              Years in Business:
              56
              Business Started:
              1/1/1968
              Business Started Locally:
              1/1/1968
              Business Incorporated:
              9/21/1998
              Type of Entity:
              Corporation
              Alternate Business Name
              • Home Medical
              • Petersen Medical
              Business Management
              • Mr. Gordon Ridley, CEO
              Contact Information

              Principal

              • Mr. Gordon Ridley, CEO
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/23/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I was charged $398 dollars several months after asking for my equipment to be picked up because of several reasons but mostly due to ******** not updating my correct insurance information and not coordinating with my DR on recent sleep studies. I have been a customer for several years and always have issues with ******** when it comes to them answering my calls. They leave me on hold for hours at a time and then hang up on me. The after hours service does the same thing just says i need to call back in normal working hours and hangs up. This is especially frustrating when i called before they get done for the day and have been left on hold until quitting time. Do not allow your DR to use ******** medical when it comes to sleep apnea devices or oxygen. Their customer service is horrible and they keep billing after you have requested it to be returned. I will be filing a complaint with my insurance company as well and see if they can go after them for falsely charging me after requesting to pick up the equipment.
              Read More

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Mary M

              05/11/2022

              Prescription in hand, I sought a local business from which to purchase an expensive piece of durable medical equipment. I prefer to use a local business when I can. When I called Petersen's ********* phone number, it was routed through a directory and could only be accessed by choosing the *** Office selection - they were using the closed office's phone number with no explanation to callers. Finding the physical office was difficult. It's sign could not be read from the street. While pleasant, the front desk assistant did not know her stock and had to ask a manager if they had an Everflow ** *********** manager remained hidden from view in another room throughout our subsequent conversation and would not come out when I asked if I could see her in order to speak with her. Abruptly the phantom voice shouted that only the regional manager could help me. Clearly this company did not want a cash sale preferring only to deal with rental equipment.

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              BBB Mountain West

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