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BBB Accredited Business since

Basic Invite

Phone: (800) 705-1243 Fax: (877) 211-1437 1224 S River Rd Ste B208, Saint George, UT 84790 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Home of The Truly Custom Invite™, we are proud to offer instantly customizable cards and invitations for life's big moments.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Basic Invite meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Basic Invite include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Basic Invite
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: June 19, 2007 Business started: 03/30/2006 in UT Business started locally: 03/30/2006 Business incorporated 03/30/2006 in UT
Type of Entity


Business Management
Mr. Brock Bacik, CEO Eric Mortensen, Co-Owner
Contact Information
Principal: Mr. Brock Bacik, CEO
Principal: Eric Mortensen, Co-Owner
Business Category

Invitations & Announcements Graphic Designers

Products & Services

Basic Invite sells the following brand(s): Basic Invite

Basic Invite offers the following product(s): Baby Announcements, Baby Shower Cards, Bar Mitzvah Invitations, Bat Mitzvah Invitations, Bridal Shower Cards, Envelopes, Graduation Announcements, Holiday Cards, Party Invitations, RSVP Cards, Save the date Cards, Thank you cards, Wedding Invitations, Wedding Menus, Wedding Programs

Hours of Operation
M: 9:00 AM - 6:00 PM
T: 9:00 AM - 6:00 PM
W: 9:00 AM - 6:00 PM
Th: 9:00 AM - 6:00 PM
F: 9:00 AM - 6:00 PM
S: Closed
Su: Closed
Method(s) of Payment
All major credit cards.
Refund and Exchange Policy

Customer Review Rating plus BBB Rating Summary

Basic Invite has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
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