Business ProfileforRain Retail

My company uses Rain Retail as our POS system. In June, **** began runn*** a banner at the top of after you log in say*** that they will no longer be process*** payments from Worldpay after 7/31/23 and encourag*** people to go with their card process*** system. I put in a request to get their system. Every time there has been a scheduled meet*** (phone or video) to update our system, they have been a no call no show. I have called and left messages for over a month, I have all the email traffic, CC-*** everyone I could think of at Rain, with no response. I now have 6 days count*** today to switch to their card process*** system, or migrate my entire inventory to another POS to avoid business disruption. I could really use some help gett*** this resolved. It is my understand*** that all that is left is to plug in the card readers, get them on our network, make sure it's linked to our bank account with a test transaction, and that's it. Ethan *************************** is the finance tech person that was supposed to do that for me over the phone on the 20th at 10am pacific ************* me over the phone it would only take 15 minutes or so and I'd be up and runn*** by the time I open at 11am. But he no called no showed and now wont return my calls or emails.