BBB Business Review

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This business is not BBB accredited.

Rise Broadband (formerly Digis)

Additional Locations

Phone: (801) 437-0714 Fax: (801) 437-3904 View Additional Phone Numbers 727 E Utah Valley Dr. Ste 101, American Fork, UT 84003

Click for BBB Rating on Rise Broadband (formerly Digis)

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for Rise Broadband (formerly Digis). BBB of Denver / Boulder Colorado has the full report as that BBB handles all complaints for Rise Broadband (formerly Digis).

Additional Information

BBB file opened: July 26, 2005 Business started: 10/31/2000 Business started locally: 10/31/2000 Business incorporated 10/31/2000 in UT
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Cam Kawa, Company Contact Mr. Tex Orozco, Customer Care Supervisor
Contact Information
Customer Contact: Mr. Thomas Gallegos, Director of Contact Center Operations
Business Category

Internet Services Computers - Dealers

Alternate Business Names
Big Dog High Speed Internet Broadband Solutions Comstar Digis Digis LLC Digis Network Digis Networks Heritage Wireless Internet Hobble Creek Wireless Keller ITS Oasis Broadband Ogden Valley Internet Ogden Valley Wireless On Digital Radioburst Readytek Singlepoint Team Wifi Utah Wisp Wavepoint Webpipe Y-Wire

Customer Review Rating plus BBB Rating Summary

Rise Broadband (formerly Digis) has received 3.68 out of 5 stars based on 5 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
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