BBB Business Review
This Business is not BBB accredited
Phone: (801) 495-2009 292 E 12200 S Ste 200, Draper, UT 84020
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Federal Financial Group, LLC include:
- 88 complaints filed against business
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for Federal Financial Group, LLC include:
- Length of time business has been operating.
- Response to 88 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||16|
|Total Closed Complaints||88|
Additional Complaint Information
If you have a complaint with the company, feel that you were called when you were on the Do Not Call (DNC) list, or would like to have your number added to the DNC, please contact call 866-517-2945 or email your phone number to DNC@FFG2.com prior to filing a BBB Complaint.
This business has a pattern of complaints in which complainants indicate that the business is using a pre-dialer which calls their home, cell phone, place of employment and various other numbers repeatedly even after asking that the calls stop. While the business has responded to BBB's concerns and indicated that numbers are placed on their internal Do Not Call list, complaints continue to indicate that they are receiving calls and the underlying reason complaints are being filed with BBB has not changed.
The National Do No Call Registry (DNC) does not apply to some types of calls such as those made to businesses unless if they are involved in the sale of office or cleaning supplies. You can find a full copy of the FTC's Telemarketing Sales Rules and DNC Exemptions here: click here .
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Kathy Germaine, GM, IMS Mr. Rick Dixon, Owner Ms. Susan Escalante, Direct of Public Relations Mr. Larry Sheffield, Office Manager
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