Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Ivory Homes, Ltd. has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Ivory Homes, Ltd.

              978 E Woodoak Ln Salt Lake City, UT 84117-7265

              BBB Accredited Business
            • Ivory Homes, Ltd.

              1536 Woodland Park Dr Ste 210 Layton, UT 84041-5620

              BBB Accredited Business
            • Ivory Homes, Ltd.

              3340 N Center St Lehi, UT 84043-7406

              BBB Accredited Business
            • Ivory Homes, Ltd.

              20 N Main St Ste 404 St George, UT 84770-5605

              BBB Accredited Business

            Business ProfileforIvory Homes, Ltd.

            Home Builders
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.4/5stars

            Average of 15 Customer Reviews

            Customer Complaints

            21 complaints closed in last 3 years

            5 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 1/26/1993

            Years in Business: 53

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Ivory Homes, Ltd. has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Ivory Homes, Ltd.

                978 E Woodoak Ln Salt Lake City, UT 84117-7265

                BBB Accredited Business
              • Ivory Homes, Ltd.

                1536 Woodland Park Dr Ste 210 Layton, UT 84041-5620

                BBB Accredited Business
              • Ivory Homes, Ltd.

                3340 N Center St Lehi, UT 84043-7406

                BBB Accredited Business
              • Ivory Homes, Ltd.

                20 N Main St Ste 404 St George, UT 84770-5605

                BBB Accredited Business
              BBB File Opened:
              8/7/1991
              Years in Business:
              53
              Business Started:
              1/1/1971
              Business Started Locally:
              1/1/1971
              Accredited Since:
              1/26/1993
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Business Management
              • Ms. Liz Wolfgramm, Manager
              Contact Information

              Principal

              • Ms. Liz Wolfgramm, Manager

              Customer Contact

              • Ms. Liz Wolfgramm, Manager
              Additional Contact Information

              Fax Numbers

              • (801) 747-7090
                Primary Fax

              Industry Tip

              BBB Tip: Find the right home builder for you

              Customer Complaints

              21 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/03/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              I bought a house from Ivory Homes in August 2022. As part of the buy, I was to receive free landscaping done. Landscaper was to reach out to work on a plan together for landscaping and get it installed within 2 months of buy.Ivory Homes nor the landscaper never reached out to work on a plan together. They installed some landscaping that I never wanted. On the opposite, they didn't install the landscaping we agreed upon. They damaged my fence and driveway. The communication has been terrible and they would not reply for weeks or months. Then they would reply saying that they would get it done within days ... and again they would disappear for months.This is the resolution I would like : Ivore Homes to send one of their employees to meet with me at my house. Together we list and agree on the topics that still needs to be addressed. They should all be resolved and done within 30 days of visit to end this nightmare.
              Read More

              Customer Reviews

              15 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Gerald & Kathryn N

              3 stars

              11/10/2023

              Our journey with Ivory Homes has been a mixed bag of emotions, marked by highs and lows, with the unfortunate downside predominantly revolving around the communication between corporate and the sales/construction team. While the overall home buying process had its expected *** and downs, it was the continuous miscommunication and conflicting information regarding landscaping that left a bitter taste in our mouths.Right from the beginning, we were assured that full landscaping was included in our contract, a feature that played a significant role in our decision-making process, especially considering the age of my in-laws. However, as the project progressed, the information provided was consistently inconsistent.The confusion reached its peak when we discovered that the promised full landscaping was not as comprehensive as initially conveyed. The varying messages, from full landscaping to sprinklers, sod, dirt in beds, planter boxes, and finally just front yard full landscaping and trees in the parking strip, left us bewildered and anxious about the final outcome.The lack of communication from Ivory Corporate undoubtedly placed our sales agent and superintendent in an uncomfortable position, and the resulting impact on the overall home buying experience was significant. It's disappointing to feel uncertain about the outcome of our landscaping, especially when it's supposed to extend into the spring/summer of 2024.As *************** our next steps regarding the landscaping debacle, the frustration persists. While the rest of the building process adhered to our expectations, the rollercoaster ride of landscaping miscommunication has left us questioning the overall integrity of Ivory Homes' communication channels. As we move forward, we hope for a more transparent and consistent dialogue to ease the lingering concerns not only for us but, based on our observations, for our entire development.

              Local BBB

              BBB Mountain West

              BBB Reports On

              BBB reports on known marketplace practices.

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.