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BBB Business Review

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BBB Accredited Business since

Black Diamond Heating, Air Conditioning, and Refrigeration

Phone: (801) 771-1510 2496 N Hill Field Rd, Layton, UT 84041

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Black Diamond Heating, Air Conditioning, and Refrigeration meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Black Diamond Heating, Air Conditioning, and Refrigeration include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Black Diamond Heating, Air Conditioning, and Refrigeration
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 24, 2014 Business started: 03/01/2011 in UT Business started locally: 03/01/2011 Business incorporated 03/01/2011 in UT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

DOPL - Professional Licensing
160 E 300 S 4th Fl, Salt Lake City UT 84111
Phone Number: (801) 530-6628

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Tim Rankin, Owner Ms. Stephanie Cosper, Member
Contact Information
Principal: Mr. Tim Rankin, Owner
Business Category

Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Air Conditioning Repair Heating Contractors Ventilating Contractors

Products & Services

Black Diamond Heating, Air Conditioning, and Refrigeration sells the following brand(s): Amana, Coleman, Mitsubishi, Trane

Black Diamond Heating, Air Conditioning, and Refrigeration offers the following product(s): Air Cleaners, Air Conditioners, Duct less air conditioners, Furnaces, Humidifiers, Patio Heaters, Thermostats, Toilets, Water Filtration, Water Heaters, Water Softeners

Method(s) of Payment

Credit Card, Financing, Cash, and Check

Service Area
Northern Wasatch Front with an Emphasis on Weber, Davis, Box Elder and Morgan Counties
Alternate Business Names
Black Diamond Repairs and Maintenance, LLC
Products & Services

-Residential Air Conditioning and Heating Sales, Service and Installation.
-Fireplace Service and Repair
-Commercial Refrigeration
-Commercial HVAC - Sales, Service and Installation.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
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