BBB Business Review

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This business is not BBB accredited.

Sheridan Labs

Find a Location

Phone: (877) 862-9839 Fax: (801) 850-9326 View Additional Phone Numbers 14953 S Heritagecrest Way Ste C, Bluffdale, UT 84065 View Additional Email Addresses http://www.sheridanlabs.com View Additional Web Addresses


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Sheridan Labs include:

  • 354 complaint(s) filed against business
  • Failure to respond to 4 complaint(s) filed against business
  • 5 complaint(s) filed against business that were not resolved
  • Length of time business has taken to respond to complaint(s)

Factors that raised the rating for Sheridan Labs include:

  • Length of time business has been operating


Customer Complaints Summary Read complaint details

354 complaints closed with BBB in last 3 years | 49 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 97
Billing/Collection Issues 121
Delivery Issues 7
Guarantee/Warranty Issues 2
Problems with Product/Service 127
Total Closed Complaints 354

Customer Reviews Summary Read customer reviews

23 Customer Reviews on Sheridan Labs
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 23
Total Customer Reviews 23

Additional Information

BBB file opened: January 11, 2010 Business started: 01/01/2009 Business started locally: 01/01/2009 Business incorporated 10/03/2007 in NV
Type of Entity

Corporation

Business Management
Asadullah Khan, President Kasim Barakzia, Operation Manager Mr. Jordan Cameron, Attorney Fahim Khan, GM Mr. Larry Roberts, Customer Support Officer
Contact Information
Principal: Asadullah Khan, President
Customer Contact: Mr. Larry Roberts, Customer Support Officer
Business Category

Health & Medical Products Online Retailer Business Opportunity Companies

Alternate Business Names
Equinox Sheridan Labs Inc
Industry Tips
Nutritional Supplement Company

Customer Review Rating plus BBB Rating Summary

Sheridan Labs has received 1 out of 5 stars based on 23 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
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