This business is not BBB accredited.

Orabrush, Inc.

Phone: (888) 841-5286 View Additional Phone Numbers 165 N 1330 W Ste B4, Orem, UT 84057 View Additional Email Addresses

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Orabrush, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Orabrush, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 06, 2009 Business started: 05/06/2009 Business started locally: 05/06/2009 Business incorporated 04/13/2010 in DE
Type of Entity


Business Management
Mr. Scott Wright, CFO Mr. Jeffery D. Davis, CEO Ms. Lindsey Patrick, Accountant
Contact Information
Principal: Mr. Scott Wright, CFO
Business Category

Health & Medical - General

Products & Services

This company offers retail sales of a tongue brush to clean the tongue.

Additional Locations


    165 N 1330 W Ste B4

    Orem, UT 84057 (888) 841-5286 (801) 874-4838


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

6/11/2014 Billing/Collection Issues | Read Complaint Details

Additional Notes

Complaint: I was charged for two starter packs. I ordered One. the order numbers are XXXXXX and XXXXXX. Order date 5/22/14 on both packages. Order date was 5/22/14. I received the order (two of them) on 5/28/14. I ordered just one starter pack. I was sent and charged for two starter packs. I want a refund for the unauthorized order. I also want a return receipt of mail for the unordered package. This was charged to my Master card Again the charge was $26.00.

Desired Settlement: I wish the unauthorized charge to be refunded to my master card. Please let me know via e-mail. Thank you, ******* ****

Business Response: Initial Business Response /* (1000, 5, 2014/06/02) */ Contact Name and Title: ****** ******* Orabrush Customer Service Contact Phone: XXX-XXX-XXXX Contact Email: ******** ******* contacted us via e-mail regarding this issue. According to our records, she submitted the order 2 times and that is why she was billed and received 2 orders. Once she contacted us, we refunded the extra order and allowed her to keep the items. Here is the e-mail response sent to her: "MAY 29, 2014 02:29PM MDT The Orabrush Support Team replied: Dear *******, Thank you for your order. I apologize for all your trouble. I do not have any record of you attempting to contact us about this issue. We apologize that your order processed 2 times. The submit button must have been hit 2 times during order processing. I have refunded order XXXXXX. Please let us know if you need anything else. Sincerely, ****** ******* Orabrush Customer Service Orabrush Inc 165 N 1330 W #B4 Orem, UT 84057 " This issues has been resolved and refunded back to *******.

5/14/2013 Delivery Issues