BBB Business Review

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

The company has set up a website, www.gohelpnow.com, to allow consumers to request a refund if they are not satisfied.

The address on University Avenue in Provo, Utah is for a company that provides customer service for the company, not the company itself. However, that support company is the company responding to the complaints.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Ultra Relief LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 13, 2007
Business Management
Customer Contact Mr. Adam Galland, Partner of AEG Partners Ms. Emily Galland, Partner in AEG Partners Jennifer Galland, Partner in YJG Partners York Galland, Partner in YJG Partners Mr. Randon J. Morris, Manager
Contact Information
Principal: Customer Contact
Business Category

Health & Diet Products - Retail Health & Medical Products Internet Shopping

Alternate Business Names
Acai AEG Partners Ltd Englewood Performance Health LLC First Support Solutions L66 Vital Health Systems L89 Nutrition LLC Las Vegas Performance Products, LLC MV Performance Life LLC MYOMED P43 Vital Health Systems Performance Health Performance Health USA LLC Performance Life Performance Products USA PT Tempe, LLC R23 Vital Health Systems LLC Support Services of Utah TE Performance TE Performance Products Ultrarelief (product) VL Vegas YJG Partners Ltd
Additional Information

This company has stated to the BBB that they have "suspended answering complaitns through the BBB," therefore the BBB suggests complainants file with the Utah Department of Consumer Protection at: http://consumerprotection.utah.gov/

Products & Services

This company offers customer service support for companies, such as inbound call response.

Industry Tips
Nutritional Supplement Company
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.