BBB Business Review

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This business is not BBB accredited.

Garrett Devore Labs

Phone: (801) 310-7969 View Additional Phone Numbers 1084 Industrial Park Rd, Orem, UT 84057 http://www.colonoxy.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Garrett Devore Labs include:

  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Factors that raised the rating for Garrett Devore Labs include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

Complaints received by consumers are mainly regarding billing issues. Consumers state that they have cancelled yet the company continues to ship products (due to the autoship program) and their debit or credit cards continue to be billed. One complaint indicated health issues using the product.

The company has failed to respond to some complainants, but has responded to some stating that unopened bottles can be returned within 60 days for a refund.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Garrett Devore Labs
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 17, 2007 Business started: 01/01/2002 Business started locally: 01/01/2002 Business incorporated 08/14/2003 in UT
Type of Entity

Corporation

Business Management
Mr. Garrett Devore, Company Contact Mr. Blake Cox, Company Contact
Contact Information
Customer Contact: Mr. Blake Cox, Company Contact
Principal: Mr. Garrett Devore, Company Contact
Business Category

Health & Diet Products - Retail Health & Medical Products Internet Selling Services Health & Diet Products - Retail

Alternate Business Names
Colonoxy Co. USA GD Labs Inc
Business Management

Garrett Devore, Registered Agent for Garrett Devore Labs, is also an officer of Devmin Research & Development LLC and Orovo LLC. Separate BBB Reliability Reports are available on Devmin Research & Development LLC and Orovo LLC.

Industry Tips
Nutritional Supplement Company
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
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