BBB Business Review

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This business is not BBB accredited.

US Financial Resources

Phone: (866) 549-6225 View Additional Phone Numbers 461 E 1000 S Ste B, Pleasant Grove, UT 84062 http://www.usfinancialresources.com View Additional Web Addresses


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for US Financial Resources include:

  • 72 complaint(s) filed against business
  • Length of time business has been operating
  • Response to 72 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

72 complaints closed with BBB in last 3 years | 9 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 16
Billing/Collection Issues 27
Delivery Issues 0
Guarantee/Warranty Issues 4
Problems with Product/Service 25
Total Closed Complaints 72

Customer Reviews Summary Read customer reviews

9 Customer Reviews on US Financial Resources
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 9
Total Customer Reviews 9

Additional Information

BBB file opened: May 20, 2011 Business started: 09/22/2006 Business started locally: 09/22/2006 Business incorporated 09/22/2006 in UT
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Andy Collins, Director Mr. Craig J. Anderson, Member Mr. Dan V. Knight, Member Mr. David H. Sellers, Member
Contact Information
Principal: Mr. Andy Collins, Director
Business Category

Government Grant Services Financial Planning Consultants Financial Planning Kit

Alternate Business Names
Grant Consultant Group Grant Resource Network, LLC Rev Protect Inc
Additional Information

Company website states: "Upon submitting a request for Membership, a Member ID and Password are assigned to Member and will be used to gain access to the member site. Only one Membership per individual is allowed per year. The initial charge includes 10 days' worth of access to the member site. After 10 days, a $59.95 USD recurring monthly fee for US Financial Resources membership will be billed to the credit card used by Member to complete the signup process unless/until Member cancels membership or changes billing method. Charges will appear on your credit card statement from US Financial Resources. I UNDERSTAND THAT THIS CONSUMER TRANSACTION INVOLVES A NEGATIVE OPTION, AND THAT I MAY BE LIABLE FOR PAYMENT OF FUTURE GOODS AND SERVICES UNDER THE TERMS OF THIS AGREEMENT IF I FAIL TO NOTIFY THE SUPPLIER NOT TO SUPPLY THE GOODS OR SERVICES DESCRIBED. (Capitalization copied as is from businesses website)

Membership is offered on a month-to-month basis. You may cancel your membership at any time prior to the monthly billing. You may cancel your membership by emailing support@usfinancialresources.com or calling 1-866-549-6225. You must provide ample time to process any request to cancel recurring charges."

Business Management

Craig J. Anderson and Dan V. Knight are also listed as a principal for eFamily Network Inc and Fitness Clubhouse Inc. Grant Resource Network LLC is a subsidiary of eFamily network Inc. A separate report is available for eFamly Network Inc here: click here .

Industry Tips
Government Grant Services

Customer Review Rating plus BBB Rating Summary

US Financial Resources has received 2.78 out of 5 stars based on 9 Customer Reviews and a BBB Rating of B.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
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