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BBB Business Review

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Description

Diamond Flight Center is one of the best alternatives to the university style flight training in Utah. Their goal is to meet the needs of students by offering the training at a much lower cost. They are completely committed to your success as a pilot.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Diamond Flight Center, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Diamond Flight Center, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Diamond Flight Center, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 11, 2008 Business started: 08/01/2006 Business started locally: 08/01/2006 Business incorporated 09/07/2007 in UT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Federal Aviaition Administration
800 Independence Ave SW, Washington DC 20591
www.faa.gov
Phone Number: (866) 835-5322

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Ed Helmick, Owner Ms. Janice Helmick, Company Contact
Contact Information
Principal: Mr. Ed Helmick, Owner
Business Category

Flight School Aircraft Servicing & Maintenance Aircraft Charter, Rental & Lease

Service Area
Utah County
Alternate Business Names
American Flight Center of Spanish Fork, Utah, L.C.
Products & Services

Flight Training: Private, Instrument, Commercial, Multi-Engine,CFI, CFII, MEI

Aircraft Rentals: DA20, DA40, PA28R-201, PA34

Other Services: Pilot Bookstore, Flight Reviews, Intro Flight ($60), Rusty Pilot Programs, FAA Safety Meetings

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.