BBB Accredited Business since 04/26/2006
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Batteryheads.com has cameras, camcorders,laptop batteries and battery chargers.
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A BBB Accredited Business since 04/26/2006
BBB has determined that Batteryheads.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Batteryheads.com's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Type of Entity
Incorporated: January 2004, UT
Contact InformationPrincipal: Mr. Scott Gibbons (President)Customer Contact: Ms. Tamara Cronin (Customer Contact)Mr. Gary Gibbons (Vice President)
Electronic Equipment & Supplies - Dealers
Products & Services
Batteryheads.com features TechFuel batteries, battery chargers and electronic accessories.
Hours of OperationMon: 09:00 AM to 05:00 PMTue: 09:00 AM to 05:00 PMWed: 09:00 AM to 05:00 PMThu: 09:00 AM to 05:00 PMFri: 09:00 AM to 05:00 PM
Refund and Exchange Policy
At Batteryheads.com, our goal is your complete satisfaction. All products come with a 30-day Money Back Guarantee. If you're not satisfied with any item you have ordered, please return the item to us for an exchange or refund of the item's purchase price.
Free Shipping on Exchanges.
If you need to exchange your purchase for another item in our inventory, we will gladly pay to ship the replacement item. Simply call one of our Customer Service Agents at 1-888-378-6888, let them know the replacement item that you need and we will pay to ship the replacement item to the address provided in your original order. It's that easy!
Returns are Easy!
We know that sometimes returns are necessary. We want to make the process as easy as possible. The five steps below will make your return easy.
1. Contact us by email at email@example.com or call us toll-free at 1-888-378-6888 Monday - Friday 9AM to 5PM Mountain Time.
2. Have your Order Reference Number (REF No.) handy when you call. It is located on your invoice below your name and address.
3. Write your Order Reference Number (REF No.) below the shipping address. Please include a short description of why the item is being returned.
4. Securely package your return. Be sure to include item(s), accessories, instructions, and the original packaging. By including all items received with the original shipment restocking fees will be waived.
5. Send your return shipment using a shipper that provides Delivery Tracking or Confirmation (FedEx, UPS, USPS, etc.) to:
918 West 700 North #111
Logan, UT 84321
By following the steps above, your return shipment will be processed quickly and accurately. Please contact us if you have any questions or need assistance. Our toll-free number is 1-888-378-6888 and our business hours are Monday - Friday 9AM to 5PM Mountain Time.