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Description

Batteryheads.com has cameras, camcorders,laptop batteries and battery chargers.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Batteryheads.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Batteryheads.com include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Batteryheads.com
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: June 29, 2004 Business started: 06/29/2004 Business started locally: 06/29/2004 Business incorporated 01/22/2004 in UT
Type of Entity

Corporation

Business Management
Mr. Scott Gibbons, President Ms. Tamara Cronin, Customer Contact Mr. Gary Gibbons, Vice President
Contact Information
Customer Contact: Ms. Tamara Cronin, Customer Contact
Principal: Mr. Scott Gibbons, President
Business Category

Electronic Equipment & Supplies - Dealers

Refund and Exchange Policy
At Batteryheads.com, our goal is your complete satisfaction. All products come with a 30-day Money Back Guarantee. If you're not satisfied with any item you have ordered, please return the item to us for an exchange or refund of the item's purchase price.

Free Shipping on Exchanges.

If you need to exchange your purchase for another item in our inventory, we will gladly pay to ship the replacement item. Simply call one of our Customer Service Agents at 1-888-378-6888, let them know the replacement item that you need and we will pay to ship the replacement item to the address provided in your original order. It's that easy!

Returns are Easy!

We know that sometimes returns are necessary. We want to make the process as easy as possible. The five steps below will make your return easy.

1. Contact us by email at returns@batteryheads.com or call us toll-free at 1-888-378-6888 Monday - Friday 9AM to 5PM Mountain Time.

2. Have your Order Reference Number (REF No.) handy when you call. It is located on your invoice below your name and address.

3. Write your Order Reference Number (REF No.) below the shipping address. Please include a short description of why the item is being returned.

4. Securely package your return. Be sure to include item(s), accessories, instructions, and the original packaging. By including all items received with the original shipment restocking fees will be waived.

5. Send your return shipment using a shipper that provides Delivery Tracking or Confirmation (FedEx, UPS, USPS, etc.) to:

Batteryheads.com
918 West 700 North #111
Logan, UT 84321

By following the steps above, your return shipment will be processed quickly and accurately. Please contact us if you have any questions or need assistance. Our toll-free number is 1-888-378-6888 and our business hours are Monday - Friday 9AM to 5PM Mountain Time.
Service Area
North America
Alternate Business Names
GSV Holdings, Inc. OutdoorReady.com
Products & Services

Batteryheads.com features TechFuel batteries, battery chargers and electronic accessories.


Customer Review Rating plus BBB Rating Summary

Batteryheads.com has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
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