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Find a Location

eReplacementparts.com, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforeReplacementparts.com, LLC

    Electric Motor Parts

    At-a-glance

    Customer Reviews

    1.35/5stars

    Average of 68 Customer Reviews

    Customer Complaints

    67 complaints closed in last 3 years

    50 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Online sales of household items, power tools, mechanical parts, and miscellaneous items.

    Products & Services

    This company offers replacement parts for power tools.

    Business Details

    Location of This Business
    7036 S High Tech Dr, Midvale, UT 84047-3758
    BBB File Opened:
    9/23/1996
    Years in Business:
    19
    Business Started:
    10/2/2004
    Business Started Locally:
    10/2/2004
    Business Incorporated:
    1/5/2006
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Appliance Service Center Co.
    Business Management
    • Mr. Stephen Webber, President
    Contact Information

    Principal

    • Mr. Stephen Webber, President
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    67 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/04/2024

    Complaint Type:
    Delivery Issues
    Status:
    Resolved
    Order number: ********, part number: 753-06720. I received the part and it was the wrong part of which that was my fault. Called and requested to return and the company sent me a return label for FedX. (Tracking ID: ************* and informed me $6.25 would be deducted and the balance would be credited back to my account.They received the item back on March 7, 2024. I called and was told normally 10 business days.April 7, 2024 will be a month and I have yet to see a credit back to my credit card. I have not had this problem with any other company and request your help in obtaining my refund.Thank You
    Read More

    Customer Reviews

    68 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jane D

    5 stars

    03/19/2024

    this company clearly is taking on way more than it can handle, and some of the replies below suggest that the global shipping delays plus a warehouse move are getting in the way of a lot of customer orders- its a problem that it's to the extent that they can't even reply to customers in a timely manner.all that said, by all measures they seem like a legitimate company, and i did get my order a few weeks after it was expected. giving them a good rating in hopes that they can get their business operations in order.

    eReplacementparts.com, LLC Response

    03/21/2024

    Thank you so much for taking the time to leave us feedback and your patience with this matter . We appreciate your business and look forward to working with you again.Thank you,Dispute Specialist www.ereplacementparts.com ************** Daily 7am-12am EST

    Local BBB

    BBB Mountain West

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