BBB Accredited Business since
Phone: (801) 747-9744 165 S Main St Ste #3, Salt Lake Cty, UT 84111
BBB Business Reviews may not be reproduced for sales or promotional purposes.
GreenSmartLiving Inc. is a global, lifestyle brand committed to improving lives and protecting the environment through a unique suite of products, including electronic cigarettes, available worldwide. Founded and headquartered in Salt Lake City, Utah
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A BBB Accredited Business since
BBB has determined that GreenSmartLiving, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for GreenSmartLiving, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 3 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMs. Karen Lloyd, Business Analyst Mr. Adrian Chiaramonte, CEO Ms. Christine Pearce, Customer Relations Mr. Mike Sorenson, Director, HR
Refund and Exchange PolicyEach of our products is backed by a 30-day product exchange warranty. If you experience difficulty with your GreenSmartLiving electronic cigarette, cartridges or e-cig accessories, we will happily exchange the defective product for new product. This covers battery malfunction as well as cartridges not lasting as long as they should.
Products & Services
GreenSmartLiving is committed to creating a positive human impact, improving the quality of lives and protecting the environment by providing smart, simple and effective life improvement choices in the electronic cigarette industry.