BBB Business Review

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This business is not BBB accredited.

Cyprus Credit Union Inc.

Additional Locations

Phone: (801) 260-7600 Fax: (801) 260-7621 View Additional Phone Numbers 3876 W Center View Way, West Jordan, UT 84084 View Additional Email Addresses

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Cyprus Credit Union Inc. include:

  • Failure to respond to 2 complaint(s) filed against business

Customer Complaints Summary Read complaint details

7 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 3
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 7

Customer Reviews Summary Read customer reviews

1 Customer Review on Cyprus Credit Union Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: February 18, 1998 Business started: 10/01/1928 Business started locally: 10/01/1928 Business incorporated 05/28/1935 in UT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

NMLS - Nationwide Mortgage Licensing System

Type of Entity


Business Management
Mr. Todd Adamson, Principal Officer Mr. Eric Figgins, Vice President Accounting Ms. Jessica Taylor, Marketing Coordinator Ms. Sherry Tuttle, Customer Service
Contact Information
Principal: Mr. Todd Adamson, Principal Officer
Business Category

Credit Unions Loans Consumer Finance & Loan Companies Travelers Checks Financial Services Mortgage Bankers Bill Paying Service Mortgage Brokers

Products & Services

This company offers: Construction Loans, Home Equity, Auto-Boat-RV-Motorcycle Loans, Business Services, Business Loans, Business VISA cards, VISA cards, Signature Loans, Traveler's Cheques, VISA gift cards, Online banking and bill pay.

Customer Review Rating plus BBB Rating Summary

Cyprus Credit Union Inc. has received 2.56 out of 5 stars based on 1 Customer Reviews and a BBB Rating of B-.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
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