This business is not BBB accredited.Additional Locations
Phone: (435) 833-7200 Fax: (435) 833-9993 View Additional Phone Numbers 562 N Main St, Tooele, UT 84074
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Chartway Federal Credit Union include:
- Failure to respond to 2 complaint(s) filed against business
Factors that raised the rating for Chartway Federal Credit Union include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Curtis Skip Wilson, Regional Manager Mr. Bruce S. Bryan, Regional Manager
Alternate Business NamesA Division of Chartway Federal Credit Union HeritageWest Credit Union HeritageWest Federal Credit Union
On December 31, 2009 the National Credit Union Administration (NCUA) liquidated HeritageWest Federal Credit Union of Tooele, Utah, and accepted Chartway Federal Credit Union's offer to purchase and assume the credit union. Full details are available at: http://www.ncua.gov/news/press_releases/2009/MR09-1231.htm