BBB Business Review
BBB Accredited Business since
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Complete Merchant Solutions is a full-service electronic payments solutions provider. We facilitate electronic payment processing for all major Credit & Debit cards; Gift & Loyalty cards; ACH, Remote Deposit Capture as well as other non-cash payment
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A BBB Accredited Business since
BBB has determined that Complete Merchant Solutions LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Complete Merchant Solutions LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Douglas Hansen, VP Operations and Client Services Mr. David Decker, Co-Founder/Managing Partner Mr. Kyle Hall, Co-Founder Mr. Trever Hansen, Co-Founder
Credit Card Processing Service
Alternate Business NamesCMS Complete Merchant Solutions
Products & Services
Innovating the electronic payments industry. Providing world-class support to our clients and fostering a customer-obsessed culture. Creating competitive advantages for our network of value added resellers & partners.