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BBB Business Review

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BBB Accredited Business since

Eliot Management Group, LLC

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Phone: (800) 933-9856 Fax: (866) 933-5581 View Additional Phone Numbers 1100 E 6600 S Ste 425, Murray, UT 84121

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Eliot Management Group, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Eliot Management Group, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 125 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

125 complaints closed with BBB in last 3 years | 40 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 16
Billing/Collection Issues 14
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 94
Total Closed Complaints 125

Additional Complaint Information

Eliot Management Group requests that merchants please send an e-mail outlining any issues they may have to to resolve the issues prior to filing a complaint with the BBB. Upon receipt of the e-mail, merchants will receive a personalized response within three business days.

Customer Reviews Summary Read customer reviews

8 Customer Reviews on Eliot Management Group, LLC
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 6
Total Customer Reviews 8

Additional Information

BBB file opened: August 29, 2000 Business started: 12/01/1999 in UT Business started locally: 12/01/1999 Business incorporated 12/18/2000 in UT
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Brady Harris, President Mr. Matt Sheive, VP of Sales Operations Ms. Bianca Vigil, Merchant Relations Specialist
Contact Information
Principal: Mr. Brady Harris, President
Customer Contact: Ms. Bianca Vigil, Merchant Relations Specialist
Business Category

Credit Card - Merchant Services Management Consultants Credit Card Processing Service

Alternate Business Names
E M G Eliot Eliot Management Group

Customer Review Rating plus BBB Rating Summary

Eliot Management Group, LLC has received 4.01 out of 5 stars based on 8 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
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