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          Accent Surfaces A Fetzer Company, LLC has 1 locations, listed below.

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            Business ProfileforAccent Surfaces A Fetzer Company, LLC

            Countertops

            Additional business information

            Additional Info:
            The parent company of Accent Surfaces A Fetzer Company LLC is Fetzers' Inc. A separate BBB report is available for Fetzers' Inc.
            See all additional business information

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            BBB File Opened:
            4/18/2003
            Years in Business:
            38
            Business Started:
            1/1/1986
            Business Started Locally:
            1/1/1986
            Business Incorporated:
            11/24/2009
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Mr. Larry Hamilton, President
            • Mr. Brian Oakley, Customer Service Manager
            • Mr. Brian David, Customer Contact
            • Mr. Terry Sharp, Officer
            • Mr. Ronald Scherbel, General Manager
            Contact Information

            Principal

            • Mr. Ronald Scherbel, General Manager

            Customer Contact

            • Mr. Ronald Scherbel, General Manager
            Additional Contact Information

            Fax Numbers

            • (801) 269-0761
              Primary Fax

            Phone Numbers

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Michael I

            1 star

            11/18/2023

            This company has failed ** multiple times, we were originally scheduled on a Monday. Not until end of day we were told that it would be rescheduled for the next day on Tuesday between ****. Around 11 the contractor contacted us and informed us he will be late and will be showing up around 12 oclock. Instead, he showed up around 130, without letting us know he was extending his time. Mind you that me, and my significant other both had taken work off all day, Monday, and now, Tuesday. After they arrived, they stood in front of my house for about 45 minutes to come inside, and inform us that our counters were measured wrong, and that they will have to remake everything. Before them coming to the house, they had came, and measured twice, on one occasion, and then again on another occasion to double check everything. Not really sure why, things didnt work out, but whats more frustrating is the fact that this company wont take responsibility or acknowledge damages that has now taken our family. we have tried contacting them for a resolution, however, they have been very hesitant to keep communication strong. We have been without a kitchen for a week, and as I write this review, our kitchen is destroyed with no countertops. Very disappointed with this company, and I will never recommend to anybody.

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