BBB Business Review

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This business is not BBB accredited.

The Competitive Edge Office Systems, Inc.

Phone: (385) 259-0917 307 W 200 S Ste 1003, Salt Lake City, UT 84101 http://www.xcompedge.com


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Description

The Competitive Edge Office Systems Inc., was established in July 1994 with the desire to provide Southeast Alaska with the largest and most cost effective office equipment. In 2013, we expanded our operations to Salt Lake City with the same mission.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for The Competitive Edge Office Systems, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Competitive Edge Office Systems, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 04, 2014 Business started: 07/01/1994 Business started locally: 07/01/1994 Business incorporated 01/13/2013 in UT
Type of Entity

Corporation

Business Management
Ms. Carol Johnson, Owner Mr. Dan Johnson, Vice President
Contact Information
Principal: Ms. Carol Johnson, Owner
Business Category

Copiers & Copier Supplies Computer Printers Sales & Service Copy & Duplicating Service

Refund and Exchange Policy
Xerox offers a Total Satisfaction Guarantee. That means for the life of the lease, if the customer is not satisfied with their machine then they can have a complete replacement to that machine in a "like for like" machine.
Service Area
Metro Salt Lake area, Summit County, Wasatch County,
Products & Services

We offer the full line of quality Xerox document solutions, from printers to multifunction copiers, managed print services and production presses. If it prints, copies, scans, or faxes, we are dedicated to making the Xerox experience a great one.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
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